News Exercise #279
1. Who is listening to Alexa users, and why?
2. What has Amazon said to ellviate users’ concern regarding this?
Answers:
1. Who is listening to Alexa users, and why?
Thousands of amazon staff are listening to what Alexa users say to it, in order to transcribe it and compare it to what Alexa had thought they had said, for the purpose of improving it.
2. What has Amazon said to ellviate users’ concern regarding this?
They said that the data is not stored and that there is no way for the Amazon employees to identify the person or account that they are listening to.